Developed with the aid of using social media giant “Facebook” first of all as its chatting feature—Facebook Messenger is an immediately messenger utility for cell telephones that permits customers to alternate textual content and voice messages at the side of photos, videos, and GIFs together along with your contacts along with pals and family.
And, definitely, in terms of on-line immediately messaging, Facebook Messenger emerges as one of the maximum famous systems to-date. But, notwithstanding this popularity, the Messenger app additionally like another strong app, offers in to numerous kinds of problems.
Therefore, if you’re having problems together along with your Facebook Messenger then relax, it’s far simply now no longer you. Mostly, all of the phone customers out there, love to apply Facebook Messenger on their Android or iOS cell telephones. There’ll be only a few from us who can declare that they don’t have a separate Facebook Messenger app on their gadgets at the side of the mother-app Facebook. And, due to the fact the user-base of the Messenger app has accelerated to a more volume withinside the latest few years, the following ‘Messenger now no longer working’ problems commenced going on on a greater common basis
- Facebook Messenger App freezes and keeps crashing.
- FB Messenger App shows errors while loading media from your phone’s gallery.
- Facebook Messenger App won’t load on your smartphone properly.
- FB Messenger App not showcasing the chat messages.
- Facebook Messenger App not working after the update.
- Facebook Messenger App not able to install on your device & etc.
We apprehend that not anything is greater disturbing than the problems which might be limiting you from having access to the fave app for your telecellsmartphone. Isn’t it! So, in place of panicking what all you may do approximately those random mistakes and technical system faults that your Facebook Messenger encounters, simply examine the below-cited measures which can in flip assist you in solving the Messenger problems that you’re encountering:
Solution: Restart your Phone
This is the maximum apparent step you need to take each time you face problems with any of the apps established for your telecellsmartphone. Restarting your telecellsmartphone is the ordinary option to maximum of the minor system faults that you can come upon whilst running for your smartphone. The purpose is, it resets the telecellsmartphone memory.
Most smartphones may be restarted via way of means of surely long-urgent the strength key or after urgent the strength key for some seconds, you’ll see the strength menu. Tap ‘Restart’ and allow your telecellsmartphone reboot and spot if this fixes the error.
Solution: Force Stop the Messenger App
If rebooting your telecellsmartphone doesn’t assist, you may try and pressure prevent the Facebook Messenger app via way of means of following the given steps:
- Open the ‘Settings’ on your phone and then go to the ‘Apps’ section.
- Look for the Facebook Messenger app and tap to open it.
- Hit the ‘Force Stop’ option and see if doing this brings the messenger back to its normal functioning.
Solution: Give a Restart to Wi-Fi
If you’re capable of release Messenger for your tool however can’t ship or acquire any messages, this will be the end result of a community problem. To restore this, you may in reality attempt to restart your Wi-Fi. Turn it off for some seconds after which watch for a while earlier than you switch it on again. If you’re the use of your cell community, flip it off and directly to restore the community trouble with Messenger, if any.
Solution: Update your Mobile Device
Most of you may not be interested by updating your cell tool from time to time. But for your surprise, updates are actually vital and they are able to virtually make stronger the safety of your cell tool, enhance performance, restore insects, and deployation a few new features. So, you may strive updating your telecellsmartphone if the Messenger app continues to be going thru insects and glitches. To replace your cell tool, visit Settings> System> System Update.
Solution: Check for Facebook Messenger Server Outage
- In case, if you’re greeted with only a blank, white page and even refreshing don’t solve the issue then, to assure yourself about this question ‘Is Facebook Messenger down,’ you need to first open your preferred web browser.
- From your preferred web browser, visit any of the following sites:
- Down Detector— https://downdetector.com/status/facebook-messenger/
- Is It Down Right Now— https://www.isitdownrightnow.com/facebook.com.html
- Outage Report— https://outage.report/facebook
- Down For Everyone Or Just Me— https://downforeveryoneorjustme.com/facebook-messenger
- Once you visit any of the particular sites, what you need to further do is click inside the ‘Search’ text bar and simply type ‘Facebook Messenger.’
- Then, click on the ‘OK’ option or press the ‘Enter’ button to know the status of the Facebook Messenger Server. Also, if you want you can directly click on the ‘Facebook Messenger’ option from the list of apps and domain names available there on the site.
- If the search result shows that ‘Facebook Messenger is down’ only for you, then contact the local administrator to fix it and aren’t the only ones experiencing server issues then, wait till Facebook Messenger fixes the same itself for all. On the contrary, if the report depicts that there’s no server outage issue then, simply move on to the next below-mentioned solution.
Solution: Clear Unnecessary Data and Cache of Facebook Messenger Application
The cause of clearing useless records and cache of the programs is to enhance and decorate their overall performance with the aid of using lowering the records processing and fetching. Thus, because the maximum not unusualplace and advocated answer in maximum of the cases, clearing the records and cache of the app must clear up the issue. So, in case in case your Facebook Messenger app now no longer operating to your android or iOS tool then, you could do this answer honestly with the assist of the subsequent steps—
| Steps for Android Device | Steps for iPhone Device |
| 1. Open your Android phone ‘Settings’ and go to the ‘Apps or Default Apps’ section. | 1. Similarly, to clear cache and to delete unwanted app data of your Facebook Messenger on iPhone, you need to first tap on ‘Settings.’ |
| 2. Then, tap on the ‘Three-dotted’ icon from the upper-right corner of the Apps menu and then, select the option of ‘Show system apps.’ | 2. Then, navigate to the ‘General’ tab in order to open your ‘iPhone Storage.’ |
| 3. From the available list of apps, just locate the ‘Facebook Messenger’ option and tap on it. | 3. There, when you scroll down, you’ll see the list of apps available on your iPhone that are arranged as per the amount of space they have taken up. |
| 4. After that, tap on ‘Clear Data’ as well as the ‘Clear Cache’ button. Now, simply reboot your Android device and open your Facebook Messenger app to retry sending media again. | 4. Now, simply, tap on your ‘Facebook Messenger App’ and in continuation, tap on the ‘Offload App’ option to free up storage used by the app’s cache. And, don’t forget to give a quick reboot to your iPhone device. |
However, if this won’t paintings to your case then, attempt our guide’s subsequent coated up answer i.e., attempt resetting your Network settings due to the fact the troubles that you’re encountering together along with your Facebook Messenger can be even because of a few community mistakess in your Android or iOS Mobile. Thus, those are the subsequent steps
- Resetting iOS Network Settings: Navigate from the ‘Settings > General > Reset” options to “Reset Network Settings.” Doing so will reset all your Wi-Fi networks, passwords, and cellular settings that you’ve used before.
- Resetting Android Network Settings: To begin resetting, navigate from “Settings and Backup & reset” option to “Network settings reset.” After resetting all your WiFi and internet connection settings, do not forget to reconnect to your WiFi and other networks again.
Moving on further, if this additionally won’t assist you in solving the problem that you’ve encountered together along with your Facebook Messenger, don’t worry in any respect due to the fact we’ve already collected different powerful answers in our thoughts which are really well worth bringing up right here!
By private experience, allow us to inform you that after your Messenger software isn’t always up to date then additionally there are excessive probabilities that it may come across mistakes and different technical glitches. Therefore, the fine manner to keep away from the equal is to hold the app up to date on a well timed basis. Doing so will growth the app pace and your threat of using the app’s new functions to the fullest.
So, in case you haven’t up to date the Facebook Messenger but then, you ought to replace the app at once and in case, you want a assisting hand for the equal then, genuinely have your interest right here at the subsequent steps for updating Facebook Messenger.
Solution: Update Facebook Messenger Application
| For Android Users | For iPhone Users |
| 1. To begin, open the ‘Google Play Store’ app on your device. | 1. Open the ‘App Store’ on your mobile homepage. |
| 2. Then, tap on the ‘Three-horizontal lines’ icon from the upper-left corner. | 2. Then, hit the ‘Update’ tab which is there at the bottom-right corner of the screen. |
| 3. Select the ‘My Apps Games’ option. | 3. After that, scroll down inside the ‘Available Updates’ section to locate Messenger app. |
| 4. Navigate to the ‘Update’ section and scroll down to locate the ‘Facebook Messenger installed App.’ | 4. Similarly, tap on the ‘Update’ button as well as the ‘Open’ button to download the updated Messenger on your phone. |
| 5. Tap on the same in order to open the app’s store page. | 5. Now, after ensuring that your Messenger update has downloaded and installed, tap on the app icon to open it for the purpose of using. |
| 6. There, hit the ‘Update’ button to begin downloading the latest update. | —— |
| 7. Once the download finishes, wait for the app to be installed on your phone and you’re good to go. | —— |
Once you’re completed updating the Facebook Messenger App, have a look at whether or not the message is running or not! If your ‘Facebook Messenger isn’t always running after Update’ additionally then, do that answer that is subsequent withinside the queue.
Note: You can use this answer even if you’re having problems in downloading and putting in the replace for Messenger with out traumatic approximately the lack of information as all of your information is saved to your Facebook account.
Solution: Uninstall and Reinstall the Facebook Messenger
| Steps for Android Users | Steps for iPhone Users |
| 1. To do so, again open your ‘Google Play Store.’ | 1. To remove Facebook Messenger App from your iPhone, return to the ‘Home Screen’ from wherever you’re on your phone. |
| 2. There, search for your Facebook Messenger, and once you’re able to locate it, tap on the same to open its individual app page. | 2. Then, press and hold any of the available app icons on your home screen until and unless all your apps start to wiggle. |
| 3. From there, tap on the ‘Uninstall’ option and the ‘OK’ button to remove the app from your phone. | 3. After that, look for the ‘Messenger App,’ and once you’re able to locate it, tap on the ‘X’ sign which you’ll see in the corner of the Messenger app. |
| 4. Now, go back to the ‘Messenger App Page’ on your Google Play Store of your android phone and tap on the ‘Install’ button to again download the Facebook Messenger App on your device. | 4. Doing so, will pop-up a box in front of you that contains two options i.e., either you want to delete the app or you want to cancel your decision. |
| ——- | 5. Tap on the ‘Delete’ option to confirm that you want to remove it. |
| ——- | 6. Now, go to the ‘App Store’ of your iPhone and download the Facebook Messenger app again. |
That is all approximately the feasible answers that you may favor to efficaciously troubleshoot the problems that your ‘Facebook Messenger App’ has been encountering. However, even after appearing the above-given answers, in case you in addition suspect any trouble together along with your Facebook Messenger then, what fine you may do is file the identical and allow Facebook cope with it.
Solution: Enable Background Data
If you aren’t receiving notifications after switching from Messenger to every other app, this may be because of the heritage records is probably grew to become off for Messenger. You may have constrained heritage records for apps to reduce down their cellular records usage. That’s why they handiest hook up with the net whilst you are the use of them. So, when you have mistakenly grew to become on heritage records limit for the Messenger app, you may flip it off as follows:
- Open ‘Settings’ on your mobile device and then go to the ‘Apps’ section.
- Look for the ‘Messenger’ app and tap it to open.
- Press ‘Mobile data & Wi-Fi’
- Make sure ‘Background Data’ is turned on.
Solution: Reset All the Settings
The subsequent step you could attempt is resetting app preferences, as doing on the way to re-permit apps and app notifications, repair default applications, reset heritage information regulations for apps, and reset some other permission regulations as well.
Do now no longer fear approximately dropping your information via way of means of resetting all of the settings, because it will most effective convey each placing to its default position.
If you’ve got got executed any predominant alternate for your settings and also you don’t keep in mind doing that, resetting them will repair it; you could comply with the given instructions:
- Go to ‘Settings’ on your mobile device.
- Then tap ‘System’ and further tap ‘Reset All Settings’
Solution: Use Safe Mode
It also can manifest that an app which you mounted earlier than is growing problems with the Messenger app. If you aren’t certain approximately this, booting into Safe Mode on Android permit you to diagnose and fasten it. Booting into Safe mode will most effective load the critical gadget apps and block all third-birthday birthday celebration apps for the time you restart your telecellsmartphone again.
To boot into Safe mode:
- Long-press the Power button to open the power options.
- Next, tap and hold down the ‘Power off’ or ‘Shutdown’ button until you see a pop-up.
- When you reach the ‘Reboot to Safe mode’ window, tap Reboot and wait for your phone to restart.
- Check the list of apps you have installed before to uninstall the ones that might have caused the problem.
- Reboot your phone after the process to exit Safe mode.
How to Report an Issue with Facebook Messenger?
- To report a problem, you need to first open your ‘Facebook Messenger Application’ on your mobile device be it android or iPhone.
- Once you launch the app, all your ‘Chats’ will appear in front of you, and from the same screen, you need to tap on your ‘Profile Picture’ which is there in the top-left corner.
- After tapping on the ‘Profile Picture’ a side-menu bar will open on the screen and under it, you need to scroll down to the bottom to finally select the option of ‘Report a Problem.’
- In continuation, select the ‘Type of Problem’ that best describes the issue that you’re facing with your Facebook Messenger. Along with that, you can also add a description of the steps that you took to encounter the issue (if applicable).
- Now, to submit the report, all you have to do in the end is to tap on the ‘Send’ button.
That’s it! Once you perform the solutions explained-above in this post, you’ll be able to definitely fix all the potential issues that might be hindering your messenger app’s usage.
